Description
Our company was originally founded to serve customers' optical needs. We’ve since grown to offer a larger line of products for hunting, military, tactical, outdoor, camping, hiking, and sporting goods uses while maintaining the founding principle to offer our loyal customers great equipment at an unbelievable value. We strive to ensure your satisfaction every time you give us your business. We carry the finest in hunting and gaming scopes, apparel and accessories, and our selection is constantly growing. We are an authorized US dealer for hundreds of brands. What does this mean to you? When you buy from us, you get a brand new product in its original packaging, with the full warranty and every accessory that comes with it. We offer some of the most competitive prices available. Remember, the smart shopper buys from OpticSale!
 
Tax Policy
You agree that you as buyer and we as seller are responsible for determining the amount of sales, use or other taxes that you may owe as a result of your Marketplace purchase. You also agree that as seller we are responsible to collect, to report and to remit any sales, use or other taxes as may be required under applicable law. Presently, we collect sales tax for all purchases shipped to Illinois. With the current political climate and new laws, we may in the future (and with little notice) be forced to start collecting sales tax in other jurisdictions.
We proudly ship to all 50 states, PO boxes, and the deployed armed services at APO/FPO/DPO boxes. Additionally, where available, we ship items internationally. Please note that additional fees (displayed at checkout) will usually apply for these destinations. We use a variety of shippers and shipping methods, and thus please keep in mind that any address that you (as a customer) provide us must be good for the USPS, UPS, and FedEx. Per marketplace policy, we will be unable to change your shipping address information after the order is placed so if a special consideration must be taken we ask that you contact us first to make sure that we can accommodate you. Failure to provide a proper shipping address will prevent the need to cancel your order after it has been placed. Additionally, please be aware that there are restrictions on exporting certain kinds of products outside of the United States. If you order an item to be shipped internationally and the export of such item is barred by law or not allowed by the manufacturer, your order is subject to cancellation.
We offer a standard 30 day return policy as detailed below. You must contact us for an RMA before sending anything back to us. This will ensure that your return is received and properly processed. Any requests for returns, repairs, replacements, exchanges, etc. must be made within 30 days from the date of shipment. If such requests and returned items are not received within this timeframe, in most cases we will not be able to authorize a return, process a replacement, or issue a refund. In brief, if the return is not for a case of seller error, you will be responsible for the cost of shipping and we will typically charge a minimum 15% restocking fee (more if the item is returned, for example, in less than new condition). If it is seller fault (you were sent the wrong item, the item you received is damaged or defective) we will of course take care of you. Lastly, we ask that customers follow Rakuten and our return policy and fully cooperate with any investigations into lost or damaged packages so that the appropriate information can be provided to shipping or insurance carrier.
Information about how to contact us can be found in the Order History for your Rakuten.com Account. You can access your Order History at https://secure.rakuten.com/AC/Account/OrderHistory.aspx. Once you have accessed your Order History, then please locate the specific order that you wish to inquire about.

What to do if Your Order has been Shipped or Delivered
If your order has already shipped, then you can click the 'Contact Seller' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back within one business day after contacting us.

What to do if Your Order is being Processed
If your order has not shipped, then you can click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated. Rakuten.com Shopping holds its marketplace sellers to high standards of quality, so you can expect a response back from within one business day after contacting us.

If you do not see the 'Contact Seller' link or if we have not responded after one business day, then please feel free to contact Rakuten.com Shopping at 1-800-800-0800.

Our company was originally founded to serve customers' optical needs. We’ve since grown to offer a larger line of products for hunting, military, tactical, outdoor, camping, hiking, and sporting goods uses while maintaining the founding principle to offer our loyal customers great equipment at an unbelievable value. We strive to ensure your satisfaction every time you give us your business. We carry the finest in hunting and gaming scopes, apparel and accessories, and our selection is constantly growing. We are an authorized US dealer for hundreds of brands. What does this mean to you? When you buy from us, you get a brand new product in its original packaging, with the full warranty and every accessory that comes with it. We offer some of the most competitive prices available. Remember, the smart shopper buys from OpticSale!